What you can ask for
The website collects only what its forms ask for (see the privacy notice). About that data, you can ask us to:
- Show it to you: a summary of what we hold about you and what we do with it, and who we have shared it with.
- Correct, complete or update it.
- Delete it. We delete it unless the law requires us to keep it.
- Stop using it, by withdrawing your consent. Withdrawing is as easy as giving consent was.
- Name someone who can use these rights for you if you die or become unable to.
JhiOn is designed to align with India’s Digital Personal Data Protection framework.
How to ask
Write to privacy@jhion.com, or use the contact form and choose “Data rights”. So that we can find your data, write from the email address you signed up with, or tell us that address or the mobile number you gave us. We may ask you to confirm a request from that address before we act on it, so that nobody else can make it for you.
To name someone to act for you, send us their name and how to contact them, from your own email address.
How long we take
We acknowledge a grievance within 48 hours and resolve it within one month of receiving it.Every reply tells you who to contact with a question about it.
If you are not satisfied
Write to our Grievance Officer. If you are still not satisfied, you can complain to the Data Protection Board of India.
What we ask of you
Please ask only about your own data, or data you are entitled to act for, and give us accurate information. The law does not allow false or frivolous requests, or pretending to be someone else.
